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User Notice of Terms and Conditions

Welcome to the Developer Center website of HESAI Technology Co., Ltd. (hereinafter referred to as "the Company" or "we"). In order to safeguard your legal rights and interests, please read this User Notice carefully before accessing or using this website, including the Copyright Statement, Privacy Policy, and Terms of Use.

All contents contained on this website (including but not limited to operating instructions, functional descriptions, technical articles, illustrations, charts, images, and other materials) (hereinafter referred to as "Website Content") is owned by the Company or other legitimate right holders and is protected by the Copyright Law of the People's Republic of China and other applicable laws and regulations.

1.2 Usage and Reproduction​

Unless prior written consent has been obtained from the Company, no entity or individual shall reproduce, excerpt, display, disseminate, translate, compile, or otherwise use the Website Content for any commercial purposes in any form. However, copying text or printing web pages for personal, non-commercial use is permitted.

If it is necessary to use the Website Content, please submit an authorization request via the Connect with PR page. Upon obtaining explicit written authorization from the Company, reproduction shall be permitted. Any authorized reproduction must include the full source attribution, retain the original hyperlink, and the content must remain accurate, complete, and unaltered.

1.3 Prohibited Conduct​

Any unauthorized conduct as outlined below is strictly prohibited, including but not limited to:

  • Commercial use of the Website Content;
  • Unauthorized modification, deletion, or distortion of the Website Content;
  • Use of the Website Content to make misleading statements, engage in false advertising, or infringe upon the legitimate rights and interests of third parties;
  • Any other conduct that violates the principles of good faith, public order, or moral customs.

The Company reserves the right to pursue all available legal remedies for any violations of this statement, including but not limited to cessation of infringement, claims for damages, and public apologies.

2 Privacy Policy​

2.1 Information Collection​

We may collect the following information during your visit or while using related services:

  • Browser type, operating system, IP address;
  • Access logs and behavioral data;
  • Search keywords and frequency;
  • Contact information you voluntarily provide.

2.2 Use of Information​

Your information will be used strictly for the following purposes:

  • Analyzing user needs and behaviors to optimize website content and services;
  • Monitoring system operation to improve the performance and security of this website;
  • Preventing abusive behaviors (such as malicious scraping or abnormal requests). We will not use your information for any purpose unrelated to the services provided by this website, nor will we use it to send advertisements or conduct other commercial marketing.

2.3 Cookies Usage​

This website may use cookies or similar technologies to anonymously collect access data and improve user experience. You can disable cookies via browser settings, but doing so may affect certain website functionalities.

This website may contain links to other websites. We assume no responsibility for the privacy policies or content of such websites. We advise you to review the relevant terms and conditions carefully prior to accessing any third-party websites.

2.5 Information Sharing​

We commit to not sharing your search information with any third parties unless under the following circumstances:

  • Legal and Regulatory Requirements: We may disclose your search information in compliance with applicable laws and regulations, legal processes, or binding administrative or judicial requirements. Where feasible, we shall ensure the disclosed information is subject to lawful and appropriate protection.
  • Protection of Rights and Interests: Where necessary to protect the legitimate rights and interests of this website, our users, business partners, or other third parties—such as in cases of fraud prevention, infringement, or cybersecurity threats—we may disclose relevant information within a reasonable and necessary scope while minimizing the impact on your privacy.

2.6 Information Storage​

We will reasonably store the collected anonymous information and take necessary technical and administrative measures to prevent data loss, leakage, misuse, or unauthorized access. The retention period will be determined based on business requirements and compliance with legal and regulatory obligations. Upon expiration of this period, the information will either be deleted or irreversibly anonymized.

2.7 Policy Updates​

We may update this policy due to legal or service changes. If significant changes affect your rights and obligations, we will notify you via a banner at the top of this website before the new policy takes effect. Continued use of our services after the notice period shall constitute acceptance of the updated policy. Should you not agree with the updated policy, you are advised to cease using this website immediately.

2.8 Contact Us​

For any questions or suggestions regarding this Privacy Policy, please contact us using the information provided on this website.

2.9 Others​

For matters not covered herein, the relevant provisions of Hesai Technology's Privacy Policy shall apply.

3 Terms of Use​

3.1 User Conduct Code​

While using this website, you shall comply with the laws and regulations of the People's Republic of China and adhere to public order and good morals. The following behaviors are prohibited, including but not limited to:

  • Using this website for illegal purposes;
  • Infringing upon the Company's or third parties' intellectual property, reputation, or privacy rights;
  • Disrupting or interfering with the normal operation of this website, including but not limited to spreading viruses, malicious code, or launching cyberattacks;
  • Attempting to access or obtaining non-public content or data from this website without authorization;
  • Using the website content or services for misleading promotions, false statements, or other improper commercial activities.

3.2 Service Suspension and Modification​

We reserve the right to suspend or adjust services for maintenance, security, or legal compliance. We will endeavor to provide advance notice, but we shall not be liable for any direct or indirect loss or damage arising therefrom.

3.3 Disclaimer​

  • The information provided on this website is for reference only. We do not guarantee its absolute accuracy, timeliness, or applicability to all scenarios and are not liable for any losses resulting from reliance thereon.
  • We are not liable for interruptions or anomalies caused by force majeure events, including but not limited to natural disasters, policy changes, or network failures.

4 Governing Law and Dispute Resolution​

This Notice and any dispute arising from the use of this website shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from website use shall be resolved through amicable negotiation. If such negotiation fails, the dispute shall be submitted to the court with jurisdiction at the Company's registered location.

By using this website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Notice. Should you have any questions, please contact us via the Tech Support page.